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Terms of Service

Last updated: September 10, 2026

These Terms of Service (“Terms”) govern your use of the Delta Movers Pro website and your engagement of our moving, packing and storage services. By requesting a quote, booking a move or using this website, you agree to these Terms.

Estimates and Quotes

Quotes provided online, by phone or by email are estimates based on the information you supply. The final charge may differ if the actual inventory, access conditions, distances, dates or services differ from what was described. Where required by law, a written estimate or order for service will be provided before your move.

Scheduling, Cancellations and Delays

Move dates and arrival windows are scheduled in good faith. Weather, traffic, building access restrictions and other circumstances beyond our control may cause delays, and we are not liable for losses caused by such delays. Deposits, cancellation and rescheduling terms, when applicable, are stated in your order for service or booking confirmation.

Customer Responsibilities

You are responsible for providing accurate inventory and access information, securing parking and building permissions (elevators, loading docks, COIs) unless agreed otherwise, and removing or disclosing items of extraordinary value. We do not transport hazardous materials, perishables, live animals, plants, currency, jewelry, firearms, or important documents; any such items remain your sole responsibility.

Valuation and Limitation of Liability

Unless you purchase or declare additional valuation coverage in writing before the move, our liability for loss or damage is limited to the released value of 60 cents per pound per article, as permitted by federal law (49 U.S.C. ยง 14706) for interstate moves and applicable state law for local moves. This is not insurance. Full-value protection or third-party insurance may be available upon request for an additional charge. We are not liable for damage to items packed by the owner, internal mechanical or electronic function of items without external damage, particle board furniture, or conditions noted on the inventory at origin.

Claims

Any claim for loss or damage must be submitted in writing within within thirty (30) calendar days of delivery. We will acknowledge and resolve claims in accordance with applicable regulations. Please note visible damage on the delivery paperwork at the time of delivery.

Payment

Payment is due as stated in your order for service or invoice. We may suspend delivery or storage release until required payments are made, to the extent permitted by law.

Website Use

Website content is provided “as is” for general information. We make reasonable efforts to keep it accurate but do not warrant that it is error-free. All content, logos and images are our property or used with permission and may not be copied without consent.

Disputes and Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law rules, except where federal transportation law applies. Interstate moves may be subject to mandatory arbitration programs for certain claims as provided by federal regulation. Any dispute not subject to such a program shall be brought in the state or federal courts located in Virginia.

Changes to These Terms

We may update these Terms from time to time. The version posted on this page at the time of your booking applies to your move.

Contact

Delta Movers Pro – USDOT #2815075, MC #938543
2950 Gallows Rd, Falls Church, VA 22042
Phone: (202) 455-6461
Email: info@deltamoverspro.com